b) By phone at +41 43 50 800 21 from 09.00 to 17.00
>Terms and conditions of use
Terms & Conditions
By purchasing products through this site, Meetabstore and the clients, whose details appear on the order form, become parties in a contract in which Meetabstore offers the goods and services chosen by clients at the moment of purchase. The contract only becomes valid once the terms and conditions have been accepted.
Clients will arrange to pay Meetabstore the price agreed in the order form. The total price includes VAT and a breakdown of all individual items will be clearly shown at the moment of purchase. Where goods are to be shipped abroad, the consumer will be responsible for paying any additional costs due to taxes or duties that, by law, apply in the country of the goods' final destination.
Meetabstore, will deliver to the address shown on the order form within 6 working days of the order being placed, using its own trusted courier or shipping agent . The above delivery times refer to products that are in stock in the warehouse at the moment of the purchase order. Where items are not available from stock clients will be immediately informed of this and arrangements on how to proceed will be agreed upon. No responsibility for any delays in the delivery of goods, caused by a fortuitous event of force majeure, is attributable to the supplier or Meetabstore.
By accepting this contract clients declare they have viewed and accepted, in their entirety, the offer for the specific products as well as the general terms and conditions. Clients will be responsible for printing and keeping this contract. Clients will declare that they have only entered true information on the order form. Meetabstore reserves the right to take all necessary steps to pursue any violation or abuse.
These terms and conditions shall be governed by and construed in accordance with Italian law. Disputes arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the Italian courts.
The prices listed are shown net and inclusive of VAT. No other costs are envisaged unless stated on the order form.
Two ways of payments are accepted: 1. PayPal. 2. Credit Card. The following credit cards are accepted: VISA, Mastercard, America Express, Discover, Postepay e Carta Aura.
Meetabstore doesn't collect credit-card's data while processing payment transactions.
Billing details will always be requested at the moment of ordering. Where clients are VAT registered, clients can request that the products ordered be invoiced for by filling in the appropriate fields on the order form. The invoice will become available shortly after ordering, in the clients’ profile section of the website www.meetabstore.ch, by accessing the personal area using the site’s login page.
Cancellations and Refunds
Cancelling an order
Clients have the right to cancel an order placed via the website. If a shipment has not already left, then a total refund will take place. Alternatively, refunds will be made as below.
Refunding an order
If the products purchased do not correspond with what was required or if for any other reason clients no longer require the products purchased they have the right to cancel the order no later than fifteen days of having received the same. If the cancellation occurs within the aforementioned deadline, clients will be entitled to a full refund of the expense incurred for the purchase of the products.
1. Consumers cannot exercise the right to a cancellation and refund for products that have been damaged, opened, used of customised by clients.
2. The shipping costs for returned products will be borne by clients.
3. No claims for refunds will be considered after fifteen days of having received the product.
1. Clients will have to communicate their intention to cancel as well as their request for a refund, by email to the contacts department.
Where Meetabstore has collected payment for the price of the product, Meetabstore will arrange to refund clients what they have paid no later than 30 days from the receipt of the cancellation, in accordance with the methods agreed upon with clients.
Returned goods must be shipped no later than ten days from the date of sending the email informing us of the intention to cancel. The product must be packaged carefully to prevent the likelihood of damage. All goods purchased that are no longer required must be returned to the sender-supplier in the same condition in which they were sold. Once goods have been received, Meetabstore will arrange for the sum paid to be reimbursed within thirty days and under the conditions agreed upon with clients.